Prism Manpower Services

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Customer Service Associate, Retail

1 - 6 Years

Mumbai, Navi Mumbai


Job Description

Position Title customer Service Associate, Retail
Reporting Tohead – Retail
Direct Reportsnone
Location mumbai (Retail Location)
Job Timings general Shift
Job Purpose critical Revenue Generator Role For The Kiosk Format (Retail). Primarily Business Development & Relationship Management Person.
Job Responsibilities client Servicing
•Servicing Walk In Customers At The Kiosk And Understanding Their Print Needs
•Have Thorough Knowledge Of Operating And Using The Online Portal To Suggest The Right Product To The Customer
•Assist In Placing The Order On The Portal
•Manage A Team Of 1-2 People Who Will Assist In The Kiosk Operations
•Be A Part Of Driving Marketing Activities For Promoting The Kiosk In The Local Area.
•Religious In Populating Mis, Reporting For Retail Vertical
Previous Experience
•Previous Experience Of Managing Customer Service Role In A Modern Format Retail Store.
Qualifications
•Graduate
Skills & Attributes
•Excellent Verbal And Written Communication Over English And Basic Command Over Hindi. Command Over One Or Two Indian Regional Language An Advantage
•Advance Understanding Of Ms Excel, Power Point & Word
•Extremely Comfortable With Using Internet And Email. E-Commerce Savvy Preferable
•Ability To Lead Self At Work Independently Without Day-To-Day Supervision
•Gogetter Attitude Resulting Into High Decibel Of Competitiveness
•Must Believe In, Integrity As The Top Most Value Attained From Family Values
Compensation1.25 Lac
Growth Pathclient Servicing Role With A Compensation Of Up-To 1.8 Lac Within A Year

Salary 80 Thousand To 2 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 1 - 6 Years
Qualification Higher Secondary, Secondary School, Diploma, Professional Degree, Other Bachelor Degree

Key Skills

retail customer services Retails stores ecommerce e-commerce

Company Profile

Company Name

Prism Manpower Services

About Company Prism manpower services is placement organisation, we provide consultancy services to multinational companies PAN India
Email ID prismmanpower@yahoo.in

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