Prism Manpower Services

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"Customer Services or Customer Support" at Mumbai


VACANCY DETAILS

Job Title "Customer Services or Customer Support" at Mumbai
Gender Preference Any
Number Of Vacancy 10
Industry Area ITES, BPO, KPO, LPO, Customer Service, Operations
Key Skills customer service,Customer Service Executive,Customer Service Officer,customer support,Customer Support Executive,Customer Support Officer,Customer Support Representative,Customer Support Coordinator
Qualification Higher Secondary, Professional Degree, Other Bachelor Degree
Salary (Per Annum) 1 Lac To 3 Lac 50 Thousand
Work Experience 1 - 8 Years
Job Requirement Respected Candidates,

We have a job opening for the post of“Customer Services or Customer Support” at Mumbai

Please find below the job description for your kind perusal.

Key Responsibility Areas: Customer Services - Complete back office, Inbound calls, NO outbound calls.
01. Responsible for receiving calls and responding to all customer inquiries and query through email.
02. Handling customer concerns.
03. Reporting of relevant customer care performance metrics.
04. Handling and solving customer complaints.
05. Taking required actions on customer feedback.
06. Completion of assigned task in specified TAT.
07. Maintain MIS and reports related to customer queries and feedback.
Requirements:
01. Male candidates preferred.
02. Candidate should possess good communication skill both verbal and written.
03. Knowledge of MS-Excel and Email
04. Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined
05. Prior experience in Customer service industry will be an added advantage.

Interested candidates can forward their resumes with details as mentioned below.

Salary Drawing

Salary Expected

Notice Period

Total Experience

Kindly revert back for any clarification.



JOB LOCATION

Job Country India
Job State / U.T. Maharashtra
Job City Mumbai, , Mumbai Suburb


COMPANY PROFILE

Company Name Prism Manpower Services
About Company Prism manpower services is placement organisation, we provide consultancy services to multinational companies PAN India


CONTACT DETAILS

Email ID prismmanpower@yahoo.in