Prism Manpower Services

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Customer Services Executive - Consumer Electronics/Audio Accessories Industries Or Retail Industries Preferred

2 - 6 Years

Mumbai, Navi Mumbai


Job Description

Provide customer service to customers buying online.
Use phone, instant messaging and email to provide fast response to customer enquiries on products, order status and after sales services.
Manage order processing cycle with other departments.
Helping customers in the online buying journey.
Helping customers to resolve any post-sales issues.
Resolving escalated cases with unsatisfied customers.
Job Specification

Atleast 2 years of excellent customer services via different communication channels like phone, instant messaging and email.
Must be proficient in written and verbal English with an additional language of Hindi.
Knowledge of any other regional language(s) such as Marathi will be added advantage.
Photographic, Mobile Phone and / or Tablet PC Knowledge or experience is a benefit.

Salary 2 Lac To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 2 - 6 Years
Qualification Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree

Key Skills

Customer Service Assistant Customer Service Associate Customer Service Officer Customer Service Representative

Company Profile

Company Name

Prism manpower services

About Company Prism manpower services is placement organisation, we provide consultancy services to multinational companies PAN India
Contact Person Shravya / Nandesh
Address 403,Paradigm Business Center, Opp Milk Dairy,Andheri Kurla Rd, Safed pool Sakinaka,Andheri E Mumbai
Mobile 7738553888
Email ID prismmanpower@rediffmail.com

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